My blog

I write a personal blog about my adventures – and misadventures – on the road, not to be confused with my eponymous consumer advocacy blog. Please stop by and catch up with the latest. It’ll be fun.

Your advocacy family needs you now. Here’s how you can help.

These aren’t the best of times for American consumers. Net neutrality has just been repealed. The Federal Trade Commission is refusing to end the deceptive practice of mandatory hotel resort fees. And the Department of Transportation is done enforcing its consumer protections for airline passengers.

What’s the opposite of adventure?

There’s a beauty to the American suburbs too often unappreciated by the coastal cultural critics. Yet it is there, in the cookie-cutter homes, the nine-to-five jobs, the weekend cookouts, the happy birthday parties. Sometimes, you have to look carefully to discover it.


A random visit to the Family History Library in Salt Lake City turned into the unexpected highlight of our recent tour of Utah.

Who’s the best?

I’ve always been skeptical of awards, so when a friend suggested that I start one, I reflexively said “no.” “It’s not about you,” he countered. “It’s about your readers.”

I love hearing from you. Here’s how to get in touch.

13 + 10 =

I'm here for you 24/7

Seriously, I sleep with my phone. Because I care, that's why.

The easiest way to reach me is through the form above or through my site. Don't be turned off by the form -- it helps me collect the information I need and connect you with the right people who can fix your problem.

If you don't get an immediate response, please send me an email. (Alas, some browsers are not fully compatible with this form. But that's life on the Internet, isn't it?) Here's my address.

Or you can call me. I'm at (202) 370-7934.