I write a personal blog about my adventures – and misadventures – on the road, not to be confused with my eponymous consumer advocacy blog. Please stop by and catch up with the latest. It’ll be fun.
These aren’t the best of times for American consumers. Net neutrality has just been repealed. The Federal Trade Commission is refusing to end the deceptive practice of mandatory hotel resort fees. And the Department of Transportation is done enforcing its consumer protections for airline passengers.
From all outward appearances, the consumer advocacy site I run with my team of volunteers may look like a runaway success.
There’s a beauty to the American suburbs too often unappreciated by the coastal cultural critics. Yet it is there, in the cookie-cutter homes, the nine-to-five jobs, the weekend cookouts, the happy birthday parties. Sometimes, you have to look carefully to discover it.
A random visit to the Family History Library in Salt Lake City turned into the unexpected highlight of our recent tour of Utah.
Talk about a squeaker! I’m looking at the votes for our 2018 Readers’ Choice Awards so far, and it’s a close one.
I’ve always been skeptical of awards, so when a friend suggested that I start one, I reflexively said “no.” “It’s not about you,” he countered. “It’s about your readers.”
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I'm here for you 24/7
Seriously, I sleep with my phone. Because I care, that's why.
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Or you can call me. I'm at (202) 370-7934.