My blog

I write a personal blog about my adventures – and misadventures – on the road, not to be confused with my eponymous consumer advocacy blog. Please stop by and catch up with the latest. It’ll be fun.

Is your name on the list?

You read my consumer advocacy site every day. You follow the well-researched, useful stories I write for USA Today, the Washington Post, and my newspaper syndicate. Maybe you comment on the stories, too.

Wait, you missed something!

This week, we’re visiting the small town of Buellton, Calif., about a half hour drive north of Santa Barbara. It’s the kind of place you might miss if you’re heading to the more touristy Solvang, the Danish-themed village a few miles east of here.

On the verge

I’m in Monterey, Calif., this week, which like many parts of northern California is lined with awe-inspiring cliffs that plunge into a cold Pacific.

What if …

What if everything ended now? What if I stopped publishing a consumer advocacy website? What if I quit holding companies’ feet to the fire in the pages of the Washington Post, USA Today and in my syndicated columns?

We’re going West. Want to join us?

The next segment of our cross-country adventure starts on Tuesday. It’s a three-month trek across California, Oregon and Washington. We’ll be in Alaska for September, but I’m getting ahead of myself.

I love hearing from you. Here’s how to get in touch.

2 + 15 =

I'm here for you 24/7

Seriously, I sleep with my phone. Because I care, that's why.

The easiest way to reach me is through the form above or through my site. Don't be turned off by the form -- it helps me collect the information I need and connect you with the right people who can fix your problem.

If you don't get an immediate response, please send me an email. (Alas, some browsers are not fully compatible with this form. But that's life on the Internet, isn't it?) Here's my address.

Or you can call me. I'm at (202) 370-7934.