“So how does it feel to be an outpost of the resistance?” I’m getting that question a lot these days, and not just from my right-leaning readers. Friends, relatives and colleagues want to know why I’ve become, well, politicized.read more
Sure has been an interesting week, hasn’t it? No, I’m not referring to the bizarre news making headlines — although I could easily go there — but the drama that’s unfolded on my consumer advocacy site, in the help forums, and among my own readers.read more
Next time you visit the Statue of Liberty, take a moment to ponder the plaque.read more
I’m alarmed by the relentless attacks on my journalism colleagues as they try to cover the new presidential administration. And, as both a journalist and consumer advocate, I can’t remain silent.read more
I admit, during the last few months I’ve stopped reading the news. The whole world seems to have gone mad.read more
Late last week, I had routine surgery, which left me unable to see in one eye.read more
Be a smarter traveler
My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.
It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.
The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.
What they’re saying
Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona
We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de Jonge, Uitgeest, Netherlands
Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco