If you’ve ever found yourself at a crossroads without directions, you probably know about the uncertainty. Is the Google Assistant correct — should I make a right turn? — or do I follow the road signs?read more
We arrived in Prescott, Ariz., late yesterday after an exhausting six-hour drive from Albuquerque. It was the final segment of our 2,193-mile move.read more
To really understand World War II, it helps to climb onto the deck of the USS Alabama with what’s left of your own family.read more
Most of the great travel writers I’ve known — and I’ve known almost all of them — are constantly on the road. I’ve always joked that they are either running away from something or toward something, and I saw myself as different and maybe a little more grounded than my peers.read more
It’s time. We’ve packed up all of our belongings, planted a “For Sale” sign in front of the house, found a new home for our beloved kitties, and we’re about to set sail. Well, I don’t know if you can sail a Honda Pilot, and I’m not sure if I want to find out. But you get the idea.read more
I have nothing to say this week. No profound observations about consumer advocacy. No controversial political statements. Nothing.read more
Be a smarter traveler
My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.
It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.
The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.
What they’re saying
Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona
We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de Jonge, Uitgeest, Netherlands
Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco