When I think of the year ahead, three words come to mind: gratitude, optimism — and determination.read more
There’s so much to celebrate that I’m thinking of lighting a few fireworks early this year.read more
On a quick stopover in Dallas this week, the kids and I had a chance to visit our friends at Southwest Airlines. The snapshot (above) was taken at the airline’s crew training center.read more
Today’s headline isn’t an excuse to show you a clickbaity picture of an adorable kitten, although I admit that the thought crossed my mind a time or two while I was writing it.read more
Together, we’re stronger.read more
The consumer advocacy on my site may be free, but it’s not cheap.read more
Be a smarter traveler
My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.
It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.
The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.
What they’re saying
Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona
We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de Jonge, Uitgeest, Netherlands
Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco