Ellen Lyons’ two-year-old LG refrigerator makes loud noises, and the company’s technicians can’t fix it. Should LG refund the money she spent on the kitchen appliance?
Read more “Help! My LG refrigerator is having “environmental” issues”
Jennifer Lehman’s foam sleeper sofa mattress from Mattress Firm isn’t what she expected. But instead of a full refund, she receives only about one-third of her money back. Is she entitled to more?
Read more “A defective mattress from Mattress Firm — and a partial refund”
When Delta Auto Protect — yes, Delta Auto Protect — promises Greg Song an $850 refund, it takes its time sending him a check. Can he do anything to speed things up?
Read more “Delta Auto Protect promised me a $850 refund two months ago. Where is it?”
Howard Rokofsky has a PayPal problem — specifically, a $303 charge he never made. The online payment service denies his dispute within hours. Did it act too fast?
Read more “A PayPal problem and a too-quick denial”
When Robert Haack sells his car, he asks Delta Auto Protect to refund his extended warranty. It’s been months — where’s the money?
Read more “For the last time, where’s my Delta Auto Protect refund?”