Jolene Han regrets hiring Imperial Movers for her move to New York. The company took longer than she expected and overcharged her. How can she fix this Imperial Movers problem?
Read more “Help me fix this Imperial Movers problem, please!”
Can you get a refund when your airline is out of business? Brendan Bloom wants to know. Bloom tries to file a chargeback through Chase, but the credit card company denies the claim. Now what?
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What should Ruth Bernstein do about her Optimum service problem? A technician tried — and failed — to fix her phone. Now the company wants her to pay $80.
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Dyana Cyplik has a Hansons siding complaint. She wants a partial refund for a job that’s gone sideways. But the company won’t cover all of her expenses, she says.
Read more “How do I fix this Hansons siding complaint?”
Howard Sorkin wants his triple miles from Lyft. So he uses his preferred credit card on a ride. Denied! Is there any way to recover the points?
Read more “I want my triple miles from Lyft! Where are they?”