How do you improve a hotel’s service? One answer comes from a boutique property in Honolulu, appropriately called the Hotel Renew.
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Smart Consumer
Smart Consumer is a weekly syndicated column that offers smart, actionable advice to customers. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
Smart Consumer is a weekly syndicated column that offers smart, actionable advice to customers. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
Travelers are defying the TSA by smuggling this on board
Did you hear about the guy who tried to spirit a .40 caliber rifle past Transportation Security Administration (TSA) agents in Baltimore last week? He blamed his mother for packing the weapon in his carry-on bag. True story.
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A college concierge? It’s about time
It seemed like an impossible task for Kevin Prieto, a senior at New Mexico State University: plan a graduation trip to southeast Asia for himself and two of his friends during finals week. Wouldn’t it be nice if there were a college concierge?
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As 5G Launches, consumers couldn’t care less. But they should
If you’re like most cell phone users, you probably aren’t paying attention to the slow rollout of 5G this year, including AT&T’s recent announcement that it would bring superfast mobile connection speeds to 19 cities by early next year. But don’t worry, because your fellow wireless customers are ignoring the news, too. A new survey explains why: We couldn’t care less about the 5G launch because we’re deeply skeptical of the latest technology and maybe even a little angry with our wireless carriers.
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Someone’s trying to kill Turo and other sharing companies
When Michelle Peacock caught wind of Illinois Senate Bill 2641, an amendment to the state’s Renter’s Financial Responsibility and Protection Act, she knew who was behind it and how to stop it. It was yet another effort by the car rental industry to kill her employer, peer-to-peer car sharing company Turo — and she had to divert.
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