How do you improve a hotel’s service? One answer comes from a boutique property in Honolulu, appropriately called the Hotel Renew.
Read more “How do you improve hotel service? Listen to your guests”
Did you hear about the guy who tried to spirit a .40 caliber rifle past Transportation Security Administration (TSA) agents in Baltimore last week? He blamed his mother for packing the weapon in his carry-on bag. True story.
Read more “Travelers are defying the TSA by smuggling this on board”
It seemed like an impossible task for Kevin Prieto, a senior at New Mexico State University: plan a graduation trip to southeast Asia for himself and two of his friends during finals week. Wouldn’t it be nice if there were a college concierge?
Read more “A college concierge? It’s about time”
If you’re like most cell phone users, you probably aren’t paying attention to the slow rollout of 5G this year, including AT&T’s recent announcement that it would bring superfast mobile connection speeds to 19 cities by early next year. But don’t worry, because your fellow wireless customers are ignoring the news, too. A new survey explains why: We couldn’t care less about the 5G launch because we’re deeply skeptical of the latest technology and maybe even a little angry with our wireless carriers.
Read more “As 5G Launches, consumers couldn’t care less. But they should”
When Michelle Peacock caught wind of Illinois Senate Bill 2641, an amendment to the state’s Renter’s Financial Responsibility and Protection Act, she knew who was behind it and how to stop it. It was yet another effort by the car rental industry to kill her employer, peer-to-peer car sharing company Turo — and she had to divert.
Read more “Someone’s trying to kill Turo and other sharing companies”