Tipping is a hot topic again, thanks to a controversial ballot measure raising the minimum wage for restaurant workers in Washington, D.C., and recent social-media campaigns such as the #tipthebillchallenge that have drawn attention to low server wages. But tipping is bad — and it must die, say customers.
Read more “Why tipping is bad — and why it must die!”
Airline ticket disclosure is awful. But do tickets also need warning labels? Maybe.
A provision in the recent Federal Aviation Administration (FAA) Reauthorization Act would have required air carriers to disclose their extra fees. Those include baggage fees, cancellation fees, change fees, ticketing fees and seat selection fees “in a standardized format.”
Read more “This is how bad airline ticket disclosure is”
If you’re afraid to travel, maybe you have a touch of hodophobia. It’s an increasingly common malaise in a world of uncertainty and inconsistent customer service.
Read more “Afraid to travel? These tips will get you there worry-free”
Before John Meyer goes anywhere, he slips a small travel safety product that looks like a two-way radio into his luggage. Recent reports of vacation rental owners spying on guests persuaded him to pay $199 for a “bug” detector that finds hidden cameras and microphones.
“I stay in a lot of Airbnbs,” says Meyer, a technology investor who lives in Los Angeles. “Unfortunately, this is the reality of the age we are living in. I’m proceeding with more caution, as it relates to my privacy.”
Read more “These travel safety products will secure your next vacation”
Before you embark on your summer vacation, take a few minutes to read the fine print on your airline ticket, car rental contract, vacation rental contract — or any other contract the travel industry pushes in front of you. You’ll be glad you did.
It’s no exaggeration to say that many, if not most, travel problems start with a failure to read the terms and conditions. After years of advocating travel cases, I think I know the reason for the fine-print illiteracy. No one even knows where to find contracts so they can read the fine print, let alone how to make sense of it.
It’s so frustrating that travelers, and at least one travel insurance company, are doing something about it.
Read more “Here it is: The reason you must read the fine print before you travel!”