Yes, it’s that time of the year. Happy holidays, my friend!
I’m happy. Do you know why? It’s because of you.
You’re the reason I’m on this remarkable adventure of consumer advocacy. I’m not even talking about my winter fundraiser, which is wrapping up its first week. I’m happy because of the other 51 weeks of the year, when you’re there with your story ideas, supportive emails, suggestions and phone calls.
I wouldn’t be an advocate without you because without you I would have no one to advocate for.
I’m beyond grateful. I hope I’ll have the opportunity to help you in 2018 and beyond.
Speaking of the advocacy, we had an amazing week. I broke it down in a special post that reviewed every action taken by my advocacy team and me. I normally don’t even think about it, but when I take an inventory of all the editing, production, research and writing, it turns out we’re working hard to protect your rights every day — harder than even I could imagine.
I’m also really excited to be working with Pomchies again on my fundraiser. The POM ID has come to symbolize so much more than impeccable taste, as I explained earlier this week. It’ll also change the way you think of the Wild Thing. Plus, I have a few thoughts on the slow, sad demise of customer service and what you can do to stop it.
Here are this week’s stories:
- What’s ahead for hotel guests in 2018? (Washington Post)
- Road trippers should take an extra-long test drive (USA Today)
- A Holland America Antarctic cruise snafu (Travel Troubleshooter via Mercury News)
- I want to receive Royal Caribbean’s promotional emails — why won’t it send them? (Problem Solved via Daily American)
Here’s wishing you and your family nothing but happiness this holiday season.