✓ Ever know someone whose fiancé left her at the altar – who then lost her honeymoon cruise, too?
✓ Have you returned a rental car, flown back home, and then had the company come after you for “damages” to the rental vehicle after the fact?
✓ Have you tried to check in to your hotel in a foreign country, only to discover that the hotel had no reservation for you but you were still charged for your accommodations?
If you or anyone you know has ever encountered problems like these – problems that seemed insurmountable because the companies involved would not give you the time of day – then it’s time to call The Travel Troubleshooter.
Consumers need the trusted advice and practical solutions offered by National Geographic travel expert and consumer advocate Christopher Elliott in his new weekly feature launching into syndication by King Features.
In his lively and informative Q&A column, Elliott features real and often intractable consumer frustrations, from missing airline refunds and mileage program dilemmas to the latest TSA regulations. He draws on two decades of consumer advocacy experience in his answers.
Whether they are seasoned travelers on a business trip, commuters headed to work or vacationers, readers can turn to Elliott for real resolutions through his direct access to top industry officials and customer-service executives.
Elliott is a consumer advocate, multimedia journalist and customer-service expert whose work is shaped by a drive to help people, drawing on the best traditions of investigative reporting and service journalism. His relentless advocacy efforts, sometimes against seemingly insurmountable obstacles, have earned him a reputation as “every consumer’s best friend.”
Readers may find more travel tips on his blog, elliott.org, or email him at firstname.lastname@example.org.
About Christopher Elliott
Christopher Elliott is the author of How to Be the World’s Smartest Traveler (and Save Time, Money, and Hassle) (National Geographic Books/Random House), the definitive manual for having a better trip, and Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals (Wiley), a manifesto for empowering consumers and encouraging corporate responsibility. He’s a National Geographic travel expert and an editor at large and reader advocate for National Geographic Traveler. Elliott writes a weekly column for The Washington Post and USA Today. He is the co-founder of Travelers United, a Washington-based advocacy group for travelers.
About King Features Syndicate
King Features Syndicate is a member of Hearst Entertainment and Syndication Group, which combines Hearst Corporation’s cable network partnerships, television programming activities and newspaper syndication and merchandise licensing operations. King Features is the world’s premier distributor of syndicated features to newspapers, magazines, web portals, mobile outlets and news organizations worldwide.www.kingfeatures.com.
Claudia Smith, King Features, 212-969-7542, email@example.com