Honesty. Respect. And a little space. That’s all travelers want in 2019. Are they asking for too much?
How did I arrive at this 2019 wish list for travelers? I asked. You said you’d like the industry to tell you the truth about its prices and fees. You want employees to treat you with respect, no matter how much you paid for your ticket or the color of your credit card. And you said you’re done with being cramped.
“2019 wish list for travelers: Honesty, respect and a little space”