Lourdes Whiteman’s new hearing aid was a big disappointment. The company, Audien Hearing, won’t honor its 30-day refund policy, either. What now?
Read more “This hearing aid was a big disappointment. Where’s my refund?”
Bernadette Cieslak has to cancel her trip to Mexico after the pandemic. Can I make Expedia give her a refund?
Read more “The pandemic made me cancel my trip to Mexico. Can you make Expedia give me a refund?”
Did the pandemic make you rethink your travel rewards card? It did for Karin Kemp, a retired graphic designer from Matthews, North Carolina.
With few opportunities to travel last year, her loyalty to United Airlines has wavered. Special offers and bonuses weren’t enough to keep her engaged in her program, and she started to use a different credit card as her primary.
Read more “Travelers rethink their travel rewards cards after the pandemic”
With several coronavirus vaccines now in circulation, travelers want to know how to prove they’ve had a COVID-19 shot.
Traditionally, travelers have flashed a Yellow Card, or Carte Jaune, a medical passport issued by the World Health Organization. It’s an official record that some countries require for entrance. The Carte Jaune can document vaccination against diseases ranging from cholera and yellow fever to such childhood illnesses as rubella.
Will there soon be a similar card for COVID-19? And, if so, will it allow you to travel any sooner?
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I’ve spent my entire career helping people avoid travel trouble. As the Washington Post’s Navigator columnist, I know where the land mines are buried.
Here are the most common travel problems — and solutions:
- I’ll show you how to get a refund for an airline ticket.
- I’ll help you book the best room at any hotel. If you can’t, I can help you get an upgrade at no extra expense.
- I’ll make sure you avoid the worst car rental problem ever: a bogus damage bill.
Read more “Here are the most common travel problems — and solutions”