The best and worst hotels, airlines and online travel websites are not necessarily what you think they are, according to a new study. The American Customer Satisfaction Index (ACSI) just released its authoritative travel ratings, and there are a few surprises.
Alaska Airlines, JW Marriott and TripAdvisor top the 2019 rankings, which are out just before the busy summer travel season gets underway. Spirit Airlines and Frontier Airlines, Motel 6, and Priceline round out the bottom.
“Here are the best and worst airlines, hotels and travel websites”