NCL cancels William Boucek’s Hawaii cruise after the COVID-19 outbreak and offers him a refund. But can he get a refund instead of a credit on United Airlines?
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If you’re reading this, then something has probably gone wrong with your trip. Maybe your airline canceled your flight or your hotel lost your reservation. It’s happening a lot during the pandemic. And you need to know how to solve your travel problem.
I’m here to help. I write the nationally syndicated Travel Troubleshooter column, and over more than two decades of consumer advocacy, I’ve helped resolve tens of thousands of trips that went wrong. (By the way, I also pen a column called Problem Solved, which helps all other consumer complaints.)
Read more “How to solve any travel problem now”
Is there a surefire way to protect your next vacation? Travelers like Dean Kato want to know.
He’s optimistic about his 2021 vacation. Kato is planning a Danube river cruise through Germany, Austria and Hungary in August. But he’s also realistic — and thinking of new ways to protect a potentially risky adventure.
“I guess a river cruise will be safe by then,” says Kato, a business consultant from Kirkland, Wash., “as long as there’s a vaccine.”
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If you think navigating the travel quarantines in the United States is difficult, try Europe. That’s what Adam Cole had to do when his daughter started college in London recently.
“We traveled at the height of the pandemic,” says Cole, who runs an arts academy in Atlanta. “That meant she and I quarantined for two weeks before moving her into her dorm in London.”
But getting to England from the United States wasn’t easy.
Read more “Expert tips for navigating travel quarantines and travel bans”
Your car knows more than you think. Like when you’re about to rear-end the vehicle in front of you. Or when you’re close to colliding with another car in the parking lot. Or when you’re too tired to drive.
Yes, too tired.
On a recent road trip, my Volvo XC-90 calmly informed me I was too fatigued to continue driving. It even suggested a hotel where I could stop for the night. How thoughtful.
Read more “Your car knows best: These new auto safety features will surprise you”