Yelena Shuster’s case looked hopeless. She had a one-way, nonrefundable airline ticket from New York to Los Angeles on United Airlines – and she wanted a refund.
“I got sick, which turned into a terrible sinus infection,” says Shuster, a college counselor who lives in New York. “My doctor advised me to cancel the trip.”
“Yes, you can get a refund on a nonrefundable ticket. Here’s how.”