Rodolfo Soca has a visa problem on American Airlines. He says he had the right paperwork. Who messed up — and who should have to pay for it?
Read more “A visa problem on American Airlines. Who should pay?”
Alex Martin blows through a toll booth in Ireland and gets a charge on his Enterprise bill. But his credit card rejects the charge, leading to a misadventure and $82 in expenses. Can I make this Enterprise toll charge go away?
Read more “Please make this Enterprise toll charge go away!”
So much is missing from travel, it’s hard to know where to start.
Consider what was absent from Andrew Selepak’s recent family vacation in St. Augustine, Fla.
When the Selepaks checked into their hotel, they weren’t greeted by an employee with a warm smile. Instead, a masked worker behind a thick plastic shield issued them a sanitized key card. The remote controls in their rooms were covered in plastic.
Read more “What’s missing from travel? Amenities, fees — and people”
If you’re thinking of traveling during the second wave of the coronavirus outbreak, you might be wondering: Is there a list of the safest hotels during the COVID-19 crisis?
There is. The Safe Travel Barometer, a startup that ranks travel companies based on their cleaning and sanitation practices, shared the list exclusively with me. It’s a handy guide for anyone interested in staying somewhere that takes safety seriously.
Read more “These are the safest hotels during the COVID-19 crisis”
If you don’t recognize a PayPal transaction, do you still have to pay? Isaac Benzadon wants to know after seeing a $1,203 charge on his account. Isn’t it covered under PayPal Purchase Protection?
Read more “I don’t recognize a PayPal transaction — do I still have to pay it?”