Did the pandemic make you rethink your travel rewards card? It did for Karin Kemp, a retired graphic designer from Matthews, North Carolina.
With few opportunities to travel last year, her loyalty to United Airlines has wavered. Special offers and bonuses weren’t enough to keep her engaged in her program, and she started to use a different credit card as her primary.
Read more “Travelers rethink their travel rewards cards after the pandemic”
When someone steals 50,000 American Airlines miles from Gail Louis, she finds herself caught in the middle of a paperwork squabble. Can she ever get her points back?
Read more “Someone stole my American Airlines miles!”
When Madelyn Cox parked at an off-airport parking lot near Austin-Bergstrom International Airport last week, she noticed a big change. Finding a choice parking spot near the shuttle stop was almost too easy.
“The lot was only a quarter full,” she says.
Read more “Airport parking in a pandemic: Here’s what you need to know”
No one likes to wait to check into a hotel. But now, with COVID-19 ravaging the world, your life may depend on it.
Travelers are resorting to some unusual strategies to speed through the check-in line. Aristide Tofani uses a trick favored by frequent business travelers: He dresses the part.
“When I’m wearing a suit and tie, the receptionists think I’m there for business and that I must be busy,” he says. So he gets waved to the elite check-in line. “Often, they give me free room upgrades.”
Read more “How to check into a hotel faster (your life may depend on it)”
Even though airlines are dropping some of their most hated fees, the era of airline fees is far from over.
Airline fees aren’t going away. If anything, they are just getting started. Experts predict airlines and other travel companies will now try even harder to bait customers with low prices and then prod them into paying extra for something they want.
In August, United Airlines announced that it would “permanently” eliminate change fees for all standard economy and premium tickets for travel within the United States. The rest of the major airlines — including American Airlines and Delta Air Lines — fell in line within days. (Southwest Airlines has never charged ticket change fees.)
Read more “Airline fees aren’t going away — they’re just getting started”