This year’s Governor’s Ball Music Festival is canceled. But when Tala Cohen tries to get a refund, the organizers say it’s too late — she can only get a $330 credit. How do you get a Governor’s Ball refund?
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After TAP Air Portugal cancels Alexandra Rose’s flights from Washington to Milan, Italy, the airline promises her a refund. Then it stalls. How do you get a refund on TAP Air Portugal?
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If you’re thinking of traveling during the second wave of the coronavirus outbreak, you might be wondering: Is there a list of the safest hotels during the COVID-19 crisis?
There is. The Safe Travel Barometer, a startup that ranks travel companies based on their cleaning and sanitation practices, shared the list exclusively with me. It’s a handy guide for anyone interested in staying somewhere that takes safety seriously.
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If you don’t recognize a PayPal transaction, do you still have to pay? Isaac Benzadon wants to know after seeing a $1,203 charge on his account. Isn’t it covered under PayPal Purchase Protection?
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Has the government done enough to protect airline passengers during the pandemic? It depends on which numbers you look at.
Here’s one the Department of Transportation (DOT) wants you to see: 62,780. That’s how many complaints from air travelers it handled from March through June of this year, a 1,103 percent increase from the same period in 2019.
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