Rodolfo Soca has a visa problem on American Airlines. He says he had the right paperwork. Who messed up — and who should have to pay for it?
Read more “A visa problem on American Airlines. Who should pay?”
It’s time to stop promoting travel. Seriously.
And by “promoting” I mean pushing those two-for-one deals and deep discounts that are meant to lure you back on the road.
This isn’t the time.
We’re inside a second wave of the COVID-19 pandemic. Prices are low, but the risks are high. And within the travel industry, a debate is raging about what to do.
Read more “Stop promoting travel. Seriously. Stop.”
Susan Chegia’s new DeLonghi coffee maker leaks. Three replacement pots later, the manufacturer refuses to refund the defective machine. Is she stuck?
Read more “My DeLonghi coffee maker leaks! Can I get a refund?”
If you don’t recognize a PayPal transaction, do you still have to pay? Isaac Benzadon wants to know after seeing a $1,203 charge on his account. Isn’t it covered under PayPal Purchase Protection?
Read more “I don’t recognize a PayPal transaction — do I still have to pay it?”
Red Roof Inn charged a cleaning fee to Mindy Haggerty. But she doesn’t smoke. Can she get a refund or does she have to pay?
Read more “Red Roof Inn charged a cleaning fee for smoking. But I don’t smoke.”