Airbnb locked Paul Drews account because he has COVID-19. Now the company won’t unlock it. Is there a way to get his account back?
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Mark Donohue has been kicked off Airbnb. But the company won’t tell him why. Can an advocate make the company talk?
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This is the year that changed travel forever.
It’s difficult to understate the devastation of COVID-19. A recent study by the U.S. Travel Association projected a 45% decline in industry revenues. That translates into a $519 billion loss for the year – roughly nine times the impact of 9/11 on travel revenue.
“2020 has been a year like no other,” says Roger Block, president of Travel Leaders Network. “The pandemic has put a halt on all types of international travel, changing the face and the mindset of travelers. Travelers are now more cautious, aware of cleanliness standards and practices which have forced airlines and hotels to impose new sanitation protocols.”
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When a homeowner cancels his rental booking in Paris, Gerard Frank Sollman expects a full refund. So why is he coming up $198 short? If your Vrbo rental is canceled, don’t you deserve all your money back?
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Want to plan a trip for the holidays? Prepare yourself — because this holiday travel season will be like none other in recent memory.
Might as well throw out the rulebook for your Thanksgiving, Christmas, or New Year’s getaways, because you won’t need it.
“The coming holidays will bring unprecedented challenges,” says Mahmood Khan, a professor at Virginia Tech who directs the business school’s program in hospitality and tourism management. “Be prepared for the unexpected.”
Read more “How to plan a trip for Thanksgiving, Christmas or New Year’s (or not)”