PRESCOTT, Ariz., Nov. 27 — Voting starts today for the 2019 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer the best customer service, brought to you by Allianz Travel Insurance.
Both the nominees and winners are determined by readers of Elliott Advocacy, a 501(c)(3) nonprofit consumer advocacy organization. Last year’s award recipients included Ford, Disney, and Marriott.
“Consumers are looking for a reliable guide for the holiday buying season and beyond,” says Christopher Elliott, a nationally syndicated columnist and founder of Elliott Advocacy. “The people who buy the products and services are the best source of this information. That’s why we have an annual Readers’ Choice poll.”
This year’s categories feature airlines, car manufacturers, wireless carriers, and subscription TV services, among others. This year, readers asked for two new categories: apparel and luggage. Nominees include American Tourister, Briggs & Riley, American Eagle, and Land’s End.
The Elliott Readers’ Choice Customer Service Awards started in 2005 as a recognition of the top travel companies and bloggers. Since 2015, it has focused exclusively on customer service. The award has been recognized as the premier customer service award in its category.
While the voting is done by the readers, the contest itself is possible thanks to the sponsorship of Allianz, Boingo, InsureMyRentalCar.com, and Southwest Airlines.
“We’re proud to sponsor the Elliott Readers’ Choice Customer Service Awards,” says Daniel Durazo, director of marketing and communications at Allianz Global Assistance USA. “As a leading provider of travel protection, we recognize that providing an outstanding customer experience is critical to winning and retaining loyal customers. It’s an honor to be associated with those companies that put their customers first.”
Voting for the 2019 Elliott Readers’ Choice Customer Service Awards runs through Dec. 27, and winners will be announced in January. Readers can review a list of previous winners and cast their vote online.
About Elliott Advocacy
Elliott Advocacy is a 501(c)(3) nonprofit organization dedicated to empowering consumers to solve their problems and helping those who can’t. It is a top-rated nonprofit by Great Nonprofits and has been recognized for its groundbreaking advocacy work on behalf of consumers.