Who's Chris?

I’m an author, columnist and consumer advocate.
Find out more

My advocacy

I fight for you every day.
Here's how

Where's Christopher?

I’m always on the road, talking to consumers and helping people.

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My blog

I write about my own adventures — and misadventures — on my personal site.

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Hi, I'm Chris. Welcome to my site.

Elliott’s blog

My adventures in advocacy

Reflections from Newspaper Rock

Reflections from Newspaper Rock

Hi from Santa Fe, New Mexico. We’re about to start our 1,700-mile road trip back to Orlando, with planned stops in Colorado, Oklahoma and Alabama. The part I’m most looking forward to? The enormous swarm of insects in Texas that meteorologists recently... read more
Reaching for the stars

Reaching for the stars

Greetings from New Mexico, where we’re having an out-of-this-world experience. The snapshot above was taken of all of us at the the Very Large Array in the middle of Nowhere, New Mexico. I’m kidding, it’s somewhere — but somewhere very remote.... read more
Seeing is believing

Seeing is believing

Howdy from Dallas, where I’ve just finished a whirlwind tour of two airlines and a wireless company. You can read my impressions of American Airlines and Southwest Airlines on my consumer advocacy site. I’m scheduled to visit with my friends at AT&T in... read more

Be a smarter traveler

My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.

It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.

The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.

Order your copy now.

What they’re saying


Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona


We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de JongeUitgeest, Netherlands


Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco

How can I help you?

I'm here for you 24/7

Seriously, I sleep with my phone. Because I care, that's why. The easiest way to reach me is through the form above or through my site. Don't be turned off by the form -- it helps me collect the information I need and connect you with the right people who can fix your problem. You can always email me, too. Here's my address. Or you can call me. I'm at (202) 370-7934.