Who's Chris?

I’m an author, columnist and consumer advocate.

Find out more

My advocacy

I fight for you every day.

Here's how

Where's Christopher?

I’m always on the road, talking to consumers and helping people.

Track me down

My blog

I write about my own adventures — and misadventures — on my personal site.

Read more now

Wait, you missed something!

This week, we’re visiting the small town of Buellton, Calif., about a half hour drive north of Santa Barbara. It’s the kind of place you might miss if you’re heading to the more touristy Solvang, the Danish-themed village a few miles east of here.

read more

On the verge

I’m in Monterey, Calif., this week, which like many parts of northern California is lined with awe-inspiring cliffs that plunge into a cold Pacific.

read more

What if …

What if everything ended now? What if I stopped publishing a consumer advocacy website? What if I quit holding companies’ feet to the fire in the pages of the Washington Post, USA Today and in my syndicated columns?

read more

We’re going West. Want to join us?

The next segment of our cross-country adventure starts on Tuesday. It’s a three-month trek across California, Oregon and Washington. We’ll be in Alaska for September, but I’m getting ahead of myself.

read more

Why you should zig when everyone else zags

We spent last week in Temecula, Calif., an area known for its excellent wine. My brother graduated from San Diego State on Sunday (go Aztecs!) and is headed overseas to teach. I decided to stay on for a few days and show the kids a little part of Southern California.

read more

What to do when you’re at the crossroads

If you’ve ever found yourself at a crossroads without directions, you probably know about the uncertainty. Is the Google Assistant correct — should I make a right turn? — or do I follow the road signs?

read more

Be a smarter traveler

My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.

It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.

The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.

Order your copy now.

What they’re saying

v

Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona

v

We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de JongeUitgeest, Netherlands

v

Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco

How can I help you?

9 + 3 =

I'm here for you 24/7

Seriously, I sleep with my phone. Because I care, that's why. The easiest way to reach me is through the form above or through my site. Don't be turned off by the form -- it helps me collect the information I need and connect you with the right people who can fix your problem. If you don't get an immediate response, please send me an email. (Alas, some browsers are not fully compatible with this form. But that's life on the Internet, isn't it?) Here's my address. Or you can call me. I'm at (202) 370-7934.