Who's Chris?

I’m an author, columnist and consumer advocate.

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My advocacy

I fight for you every day.

Here's how

Where's Christopher?

I’m always on the road, talking to consumers and helping people.

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My blog

I write about my own adventures — and misadventures — on my personal site.

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Endangered species?

This is the Iden’s portrait of Nola, the rare White Rhinoceros who died last week at the San Diego Zoo Safari Park. My kids haven’t stopped talking about the Rhino.

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The only win that counts

America lost the battle of Savannah during the Revolutionary War. Badly. The United States suffered 948 casualties, compared to only 155 on the other side. It’s said to be the bloodiest 45 minutes of the war and it allowed the British to push into the Carolinas and Virginia.

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Power play

See that building behind my daughter? That’s the Jekyll Island Club Hotel this afternoon. It was a lovely day to be visiting coastal Georgia.

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Last chance

You did it! Thanks to your support, your favorite consumer advocacy site just had its best fundraiser ever.

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Be a smarter traveler

My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.

It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.

The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.

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What they’re saying


Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona


We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de JongeUitgeest, Netherlands


Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco

How can I help you?

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I'm here for you 24/7

Seriously, I sleep with my phone. Because I care, that's why. The easiest way to reach me is through the form above or through my site. Don't be turned off by the form -- it helps me collect the information I need and connect you with the right people who can fix your problem. If you don't get an immediate response, please send me an email. (Alas, some browsers are not fully compatible with this form. But that's life on the Internet, isn't it?) Here's my address. Or you can call me. I'm at (202) 370-7934.