The American Society of Travel Agents (ASTA) has named Christopher Elliott its journalist of the year in recognition of his advocacy work on behalf of travelers and the travel agency community.read more
Good news! I’ve just been named Journalist of the Year by the American Society of Travel Agents (ASTA). It’s the first time ASTA has recognized a consumer advocate and non-trade journalist.read more
You’re probably breathing a little easier this morning, now that Hurricane Matthew has blown past you. But for a few harrowing hours last week, this storm looked like the Big One.read more
At this moment, the managers of a web hosting company that shall remain nameless have a difficult decision to make. A customer whose new dedicated server is breaking down at predictable intervals wants his $1,404 back.read more
Are you ready for a great debate? Oh, I know, there’s that event in Hempstead, NY, tomorrow. But that’s not what I’m talking about.read more
They lie every day. All the time.read more
Be a smarter traveler
My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.
It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.
The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.
What they’re saying
Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona
We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de Jonge, Uitgeest, Netherlands
Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco