Who's Chris?

I’m an author, columnist and consumer advocate.

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My advocacy

I fight for you every day.

Here's how

Where's Christopher?

I’m always on the road, talking to consumers and helping people.

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My blog

I write about my own adventures — and misadventures — on my personal site.

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They see mountains. I see a launch pad.

The red rocks of Sedona are as beautiful as they are daunting. Up close, the steep, smooth cliffs look like an enormous vertical wall, warm to the touch on a sunny October afternoon. But that didn’t stop my 15-year-old son from trying to climb one yesterday.

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I won’t back down

If you’re a fan of Saturday Night Live, you probably saw Jason Aldean cover the Tom Petty classic, “I Won’t Back Down” yesterday.

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How to make sense of the chaos of kaizen

If you’ve never redesigned a website — and experienced the thrills and frustrations of the process — then pull up a chair, please. Let me tell you about the pure chaos that happens when you try to makes something good even better.

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A dispatch from the Last Frontier

I’ve been in Anchorage for the last few weeks and had the honor of speaking to a group of independent travel agents at the annual National Association of Career Travel Agents (NACTA) convention.

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Be a smarter traveler

My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.

It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.

The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.

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What they’re saying

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Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona

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We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de JongeUitgeest, Netherlands

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Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco

How can I help you?

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I'm here for you 24/7

Seriously, I sleep with my phone. Because I care, that's why.

The easiest way to reach me is through the form above or through my site. Don't be turned off by the form -- it helps me collect the information I need and connect you with the right people who can fix your problem.

If you don't get an immediate response, please send me an email. (Alas, some browsers are not fully compatible with this form. But that's life on the Internet, isn't it?) Here's my address.

Or you can call me. I'm at (202) 370-7934.