Together, we’re stronger.read more
The consumer advocacy on my site may be free, but it’s not cheap.read more
When we arrived at the base of Cathedral Rock in Sedona, Ariz., yesterday afternoon, we didn’t know the exact meaning of a “challenging” hike.
We do now.read more
These are interesting times to be a consumer advocate. We’re about to go from a business-friendly administration to an even more business-friendly administration, thanks to last Tuesday’s election.read more
I know what you’re thinking. I am too. How’s this presidential election going to end?read more
I admit, I have mixed feelings about the absentee ballot I just dropped in the mail. Maybe you know the feeling.read more
Be a smarter traveler
My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.
It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.
The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.
What they’re saying
Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona
We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de Jonge, Uitgeest, Netherlands
Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco