I promised to share my impressions of Disney last week. I just published the report on my consumer advocacy site. But I think my son, Aren, summed it up best with his art: the mouse does what every other American business does, but the magic is in how it makes you want to come back for more.read more
No, we didn’t take the kids to Italy this afternoon, even though it kinda looks that way.read more
When you spend more time on the road than at home, life becomes a never-ending series of departures and homecomings. To say we’re back in action almost seems like a redundancy.read more
We started the long road home at o’dark hundred on Wednesday. We had it planned perfectly — or so we thought.read more
Surprise! You’ll be hearing those words a lot in the next few weeks. (And I’m not just talking about the enormous Easter egg that my kids are about to open in this photo.)read more
Yep, that’s my oldest son on the left, clutching his knee. He fractured his left tibia after catching a little air on a terrifying bump run on Friday. That earned him a rescue-sled ride to the clinic and ended his season.read more
Be a smarter traveler
My latest book, How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) is the instruction manual for your next trip.
It’s full of actionable advice, lists and answers to the most common and most perplexing travel questions. I break through the frustration of every imaginable aspect of a trip at each step of the way.
The book shows you how to save time and money and prevent hassles. I share my favorite shortcuts, tips on where bargains can be had (and which offers are too good to be true) and ways to avoid being harassed by such travel irritants as onerous contracts or aggressive timeshare salespeople.
What they’re saying
Please accept my abundant gratitude for your efforts on my behalf. – Ivy Myles, Tucson, Arizona
We are amazed and thankful for your efforts and for taking the time to look into our case. Big thumbs up! – Peter de Jonge, Uitgeest, Netherlands
Thank you for your help. I greatly appreciate the work you have been doing to fight for the consumer. – Michael Chua, San Francisco