When Robert Herbst’s nonstop flight from New York to Raleigh, North Carolina, turned into a one-stop, he got worried. When American Airlines assured him he could make a connection at Washington’s Reagan National Airport in just 30 minutes, he got very worried.
Herbst, a wellness expert from Westchester, New York, is one of a growing number of minimum connection time skeptics.
Read more “What is a minimum connection time? Here’s what you need to know”
As personal space on planes continues to shrink, all eyes are falling on the last place where you can still enjoy a small amount of dignity: the emergency exit row.
The rows leading to the “overwing” emergency exits usually still have the humane 36 inches of space necessary for quick egress during an evacuation. They also are often occupied by experienced air travelers who mind their own business. If you’re not in a special class or in one of the bulkhead seats — those in the first row of the cabin, which also have more legroom — the emergency exit row is the next best place to sit.
Read more “In the emergency exit row, written rules, unwritten rules and growing controversy”
Ever visited a place that you liked so much that you didn’t want to leave? Me too.
I have a short list of destinations that we were so enamored of, we would live there. Some of them might be on your list, like Hawaii and Southern California. Others, like Fort Collins, Colo., New Orleans, and Ketchum, Idaho, might come as a surprise. Read more “What to do when you never want your family vacation to end”
Atif Shabbirdin’s wife is denied boarding on EasyJet because a representative incorrectly believes she doesn’t have the right visa to fly from Spain to England. Even after the airline promises a refund of her airfare and out-of-pocket expenses, EasyJet leaves her waiting. What’s going on?
Q: I booked a ticket for my wife to visit me from Malaga, Spain, to London last spring on EasyJet. After clearing Spanish immigration, she proceeded to board her flight. However, an EasyJet representative, upon examining my wife’s Moroccan passport, told my wife to stand down and to wait on one side.
Read more “Denied boarding on EasyJet — where’s her refund and apology?”
Why won’t Nebraska Furniture Mart allow Lindsey Clark to return her Aireloom mattress? She claims the mattress has a manufacturer’s defect. But is something else going on? What to do about this Aireloom mattress problem?
Read more “Can you find a fix for my Aireloom mattress problem?”