When Liza Schejtman-Bach couldn’t use her flight credits, she thought she would lose them. She’d planned a family trip to Malaga, Spain, earlier this year. Then the pandemic hit, and her airline offered flight vouchers instead of a refund.
“I won’t be traveling anytime soon,” says Schejtman-Bach, a state employee who lives in Hackensack, New Jersey, and has an autoimmune disorder that puts her at higher risk if she contracts COVID-19.
Her problem may soon become your problem. At the start of the pandemic, a lot of air travelers accepted ticket credits instead of refunds. But those vouchers will expire before long, leaving them with worthless scrip. And the airline gets to keep their money.
