Robert Brook’s flight is delayed on Hawaiian Airlines. Where’s the compensation the carrier promised him two months ago?
Read more “Delayed on Hawaiian Airlines. Where’s my compensation?”
After Irwin Grams’ sister dies, he cancels his flight to Rome. Alitalia refunds one ticket. What about the other one? This Expedia ticket refund case promises to test his patience — and mine.
Read more “When will this Expedia ticket refund happen?”
Jeanette Franz has an airline delay for a funeral. After American Airlines cancels her flight, she and her family miss her grandmother’s funeral in Illinois. Are they entitled to a refund?
Read more “After airline delay for a funeral, do I deserve a refund?”
WOW Air, the discount Icelandic carrier, ceased operations in March 2019. Just before it went to the great big hangar in the sky, I helped Steven Wu tried to get a refund from the almost bankrupt airline. Here’s what happened.
Read more “One last refund from a bankrupt airline, please!”
Are airlines required to seat disabled passengers for free with their families?
Bo Bao wants to know after American Airlines charges him for seating on a flight from Dallas to Paris. I have the answer. Read more “Are airlines required to seat disabled passengers for free?”