Adam Gonia and his wife check into — and out of — a vacation rental they feel is dangerous. But Airbnb won’t refund their money. Do they have a case? If an Airbnb isn’t safe, can you get a refund?
Read more “If my Airbnb isn’t safe, can I get a refund?”
After Singapore Airlines airline cancels her flight, Kit San Sin and her husband are due a refund. But the airline won’t pay up, despite assurances. Where’s her Singapore Airlines refund?
Read more “After a flight cancellation, where’s my Singapore Airlines refund?”
British Airways says Ross Smith and his family were no-shows for their flights from Los Angeles to London. Now they’re stuck with an $8,500 bill for their return tickets. Is there any way to get a refund?
Read more “British Airways says I was a no-show for my flight. But I wasn’t.”
After Hari Sharma’s colleague gets injured on a trip to Papua New Guinea, he asks for a refund on his airline ticket. Expedia promised to refund his ticket but then says he has to deal directly with the airline. Is the money lost?
Read more “Expedia promised to refund my airline ticket. Why hasn’t it?”
Doreen Shew’s flight from San Jose to Honolulu is canceled during the pandemic. But instead of offering a refund, her airline only wants to give her a flight credit. What should you do if Hawaiian Airlines cancels your flight?
Read more “Hawaiian Airlines canceled my flight but it won’t give me a refund. Why not?”