Caitlin McNulty wants flight refund help after a lengthy delay on a trip from Dublin to Chicago. Aer Lingus won’t cut her a check, despite promises. What’s wrong with her request?
Read more “She wants flight refund help, but Aer Lingus refuses”
Kimberly LaRocca wants a VRBO refund. The site took her money, but she never received the apartment she rented in New York. Can this rental be saved?
Read more “Where’s the VRBO refund for her New York apartment?”
Robert Brook’s flight is delayed on Hawaiian Airlines. Where’s the compensation the carrier promised him two months ago?
Read more “Delayed on Hawaiian Airlines. Where’s my compensation?”
After Irwin Grams’ sister dies, he cancels his flight to Rome. Alitalia refunds one ticket. What about the other one? This Expedia plane ticket refund case promises to test his patience — and mine.
Read more “When will this Expedia plane ticket refund happen?”
Why won’t American Airlines allow Bo Bao to sit with his mother, who uses a wheelchair, on a flight from Dallas to Paris and back? I find the answer to this airline seating problem. Read more “My mom’s in a wheelchair. Why can’t I sit with her, American Airlines?”