Sherrie Segall isn’t happy with the bed she ordered from Groupon. She assumes it’s made of wood, bu it’s actually made of particleboard. Can she get her money back?
Read more “This isn’t the bed I ordered from Groupon. Can I get a refund?”
Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at [email protected] or (202) 370-7934.
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at [email protected] or (202) 370-7934.
This hearing aid was a big disappointment. Where’s my refund?
Lourdes Whiteman’s new hearing aid was a big disappointment. The company, Audien Hearing, won’t honor its 30-day refund policy, either. What now?
Read more “This hearing aid was a big disappointment. Where’s my refund?”
I want to cancel my Verizon service. They won’t let me.
No matter how hard he tries, Vladimir Wozniuk can’t cancel his Verizon service. What should he do?
Read more “I want to cancel my Verizon service. They won’t let me.”
A fraudulent charge on my PayPal account — can you get my $1,450 back?
There’s a fraudulent charge on Vladislav Perebikovskiy’s PayPal account. The company won’t reverse it. So now what?
Read more “A fraudulent charge on my PayPal account — can you get my $1,450 back?”
What’s the status of my IKEA order?
Where’s Cheri Davis’ furniture? She paid for it months ago and IKEA took her money. But that’s it. What’s the status of her IKEA order?