Jaime Ludwig wants a refund for two Delta Auto Protect policies — refunds to which he’s entitled under the terms. So where are the checks?
Read more “Why won’t Delta Auto Protect refund my parents’ policies?”
Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
A little help with this Mitsubishi recall, please?
When Mitsubishi recalls the 2010 Lancer belonging to Gill Gavin’s wife, he tries to get the repairs done quickly. So why is this Mitsubishi recall still not fixed?
Read more “A little help with this Mitsubishi recall, please?”
Where are the gift cards Target promised me?
Target promises Soon Chua $60 worth of gift cards, but the money never arrives. What went wrong — and how can he fix it?
Read more “Where are the gift cards Target promised me?”
My mom’s stairlift has a big problem — it doesn’t work outside!
Darlene Marks’ mother had the wrong stairlift installed in her home. Neither the installer nor the manufacturer will fix the problem. Can this consumer advocate help? Read more “My mom’s stairlift has a big problem — it doesn’t work outside!”
After the hurricane, what did Sears Optical do with my glasses?
When Hurricane Michael destroys Katharyn Goodrich’s home, it also delays her Sears Optical order. Can anyone secure a refund? Read more “After the hurricane, what did Sears Optical do with my glasses?”