Why won’t Wells Fargo list Sherri Dreier as a beneficiary on husband’s Wells Fargo bank account? This consumer advocate wades into a sea of red tape to find out.
Read more “How to solve a beneficiary problem with your Wells Fargo bank account”
Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
Her yoga studio banned her. But what about that refund?
Susan Cote’s former yoga studio banned her and won’t refund her prepaid sessions. Is her money just gone? Read more “Her yoga studio banned her. But what about that refund?”
Help! Mice ate my rugs in a CubeSmart storage facility
The climate-controlled CubeSmart storage facility Alex Packer rents has a small problem. He claims mice ate several kilim rugs — and a leather sofa and chair. Will the company fix the damage? Read more “Help! Mice ate my rugs in a CubeSmart storage facility”
I’m worried about my Worry No More plan from Macy’s
When Sharon Morrison tries to buy a Worry No More protection plan for her new furniture, Macy’s declines. Now she’s worried she’ll never get a Worry No More plan to cover her chair and sofa. What’s going on here? Read more “I’m worried about my Worry No More plan from Macy’s”
A final insult from my extended auto warranty
Delta Auto Protect promises Devon Welter a full refund on his extended auto warranty. But one month after signing a release — and despite a promise that the check is in the mail — he still hasn’t received the money.
Read more “A final insult from my extended auto warranty”