Howard Rokofsky has a PayPal problem — specifically, a $303 charge he never made. The online payment service denies his dispute within hours. Did it act too fast?
Read more “A PayPal problem and a too-quick denial”
When Robert Haack sells his car, he asks Delta Auto Protect to refund his extended warranty. It’s been months — where’s the money?
Read more “For the last time, where’s my Delta Auto Protect refund?”
When the company Emanuel Bryant hires to transport his car to Las Vegas fails to show up on time, it triggers a cascade of unfortunate events. Will the company help him fix it?
Q: I recently hired TMShipping to transport my car from Sugarloaf, Calif., to Las Vegas. They subcontracted out to another vendor to move the vehicle.
I was notified by TMShipping to have the vehicle ready by Nov. 29 at noon. The delivery driver they hired confirmed the appointment. But he didn’t show up until Dec. 1 and said the car was gone.
Read more “His car was supposed to go to Las Vegas — not the impound”
The quilts Jerry Dowdy ordered online never show up. He tries to uncover answers — and a refund. Find out what he discovers.
Q: I recently ordered two quilts online for $119 through a site called Emma Cottons. I followed a link for a special on Facebook — order anything over $100 you got free shipping.
Read more “His quilts never arrived — is this a scam?”
Robert Bingham’s jump starter, ordered through Groupon, doesn’t work after a few months. Can he persuade anyone to extend a Groupon warranty?
Read more “Could you jump start this Groupon warranty for me?”