When William Foy redeems 6,000 rewards points through Samsung Pay, he expects a $20 Visa Rewards Card. Instead, he gets nothing. Can I fix his Samsung Rewards problem?
Read more “A Samsung Rewards problem: Where are my points?”
Bernice Lu has a wrong charge on her Verizon Wireless bill, and she can’t seem to get rid of it. Did she call Jamaica and run up a $291 bill — or is this a misunderstanding?
Read more “Wrong charge on my Verizon Wireless bill — where’s the credit?”
When Janet Davis cancels her vacation rental, she expects a partial refund. So why is she having this PayPal refund problem?
Read more “Help! I’m having a PayPal refund problem with my rental”
Robert Bingham’s jump starter, ordered through Groupon, doesn’t work after a few months. Can he persuade anyone to extend a Groupon warranty?
Read more “Could you jump start this Groupon warranty for me?”
Sears delivered a broken refrigerator to Christina Izzi — three times. Then it promises her a refund. Why is she still waiting?
Read more “Sears delivered a broken refrigerator. What can I do?”