The new tiles in Michelle Odd’s home are not what she expected. They’re crooked and uneven. She wants Home Depot to fix her tiles. But instead, it’s offering a refund — as long as she signs a non-disclosure statement. Can this Home Depot tile problem be solved?
Meghan Fife has a transmission problem with her Ford Escape. But her warranty has just run out. Is she stuck with a $4,000 repair bill, or can Ford help her fix this undrivable vehicle?
“Is this Ford Escape transmission problem fixable?”
When someone hacks Alan Gutfrucht’s PayPal account, he assumes the company will help him recover the money he lost. His assumption is wrong. Is there any way to reverse the fraudulent transactions?
“Someone hacked my PayPal account. Can I get a refund?”
Eldrich Carr’s $500 MGM gift card doesn’t work. The company says someone else used the credit but won’t help him find the missing money. Is the money lost?
“My MGM gift card doesn’t work. Can you help?”
Maggie DeLoach’s daughter has a problem with a Verizon collection bill. But she paid her phone bill in full. How can she get the debt collectors off her back?
“I need help with my Verizon collection bill!”