Alex Martin blows through a toll booth in Ireland and gets a charge on his Enterprise bill. But his credit card rejects the charge, leading to a misadventure and $82 in expenses. Can I make this Enterprise toll charge go away?
Read more “Please make this Enterprise toll charge go away!”
Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at [email protected] or (202) 370-7934.
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at [email protected] or (202) 370-7934.
My DeLonghi coffee maker leaks! Can I get a refund?
Susan Chegia’s new DeLonghi coffee maker leaks. Three replacement pots later, the manufacturer refuses to refund the defective machine. Is she stuck?
Read more “My DeLonghi coffee maker leaks! Can I get a refund?”
How do I get a Governor’s Ball refund?
This year’s Governor’s Ball Music Festival is canceled. But when Tala Cohen tries to get a refund, the organizers say it’s too late — she can only get a $330 credit. How do you get a Governor’s Ball refund?
Read more “How do I get a Governor’s Ball refund?”
I sent money to the wrong person. Now my Venmo account is frozen!
Arthur Walzer sends $100 to the wrong person online. Now his Venmo account is frozen. What gives?
Read more “I sent money to the wrong person. Now my Venmo account is frozen!”
My adjustable bed frame broke. Why won’t anyone fix it?
David May’s bed frame broke. He hopes the manufacturer will cover it under his warranty. But it won’t. Now what?
Read more “My adjustable bed frame broke. Why won’t anyone fix it?”