Sharon Keenan orders a garden shed through Facebook. But instead, her neighbor receives a strange parcel from the shipper. Is this a PayPal scam?
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Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at [email protected] or (202) 370-7934.
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at [email protected] or (202) 370-7934.
Please help me get an Oceania cruise refund
Where is Rita Mize’s Oceania cruise refund? Her theme cruise was canceled weeks ago, but there’s no sign of the money. Is there a way to make a refund happen faster?
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Why won’t Grand Circle Travel refund my Israel tour?
When Ronald Clark’s tour of Israel is canceled, his tour operator reschedules the trip for next year without asking him. Is that right? And why won’t Grand Circle Travel refund his Israel tour?
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Do I deserve this instant veneer refund?
Nechama Robinson’s instant veneers don’t work as promised. Despite a “100 percent” money-back guarantee, both PayPal and the company that sold her the veneers are balking at a refund. Is she stuck — or can she get an instant veneer refund?
IKEA charged his credit card — why didn’t it deliver?
Shaun Rodriguez’ has a problem: IKEA charged his credit card after he placed an online order during the lockdown. But then it didn’t deliver. And then it stopped responding to his queries. What’s going on?
Read more “IKEA charged his credit card — why didn’t it deliver?”