Diane Robinson is blacklisted by Walmart. She keeps receiving error messages when she logs into the site and can’t check out. And that’s not her only problem. Is there a way out?
Read more “Blacklisted by Walmart — but why?”
Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
Problem Solved is a weekly Q&A column that fixes consumer problems. Christopher Elliott goes to-to-toe with manufacturers, retailers and service companies to fix readers’ thorniest problems — everything from broken laptops to faulty kitchen appliances. If you’re interested in publishing this feature, please contact Elliott directly at chris@elliott.org or (202) 370-7934.
This furniture delay is testing my patience
Debbie McNulty’s custom credenza from California Modern Woodworks is missing — and so is the refund the company promised her. What should she do about this furniture delay? And will she ever see her money again?
I need help with the LG warranty claim on my washing machine!
Gale Mason needs help with an LG warranty claim. Did she wait too long to report a problem with her washing machine? Or is there another reason?
Read more “I need help with the LG warranty claim on my washing machine!”
How to get your money back from Sam’s Club
Anthonette Garcia wants to get her money back from Sam’s Club. She bought a new sectional that was defective. But four weeks later, the money is still missing.
Read more “How to get your money back from Sam’s Club”
Kicked off Flipkart — can you help me get back?
Gaurav Choudhary has been kicked off Flipkart, an Indian e-commerce site. But Flipkart says he’s not banned. So has he been kicked off Flipkart or not?
Read more “Kicked off Flipkart — can you help me get back?”