Tessa Tan orders a sweatshirt from Armani Exchange, but it doesn’t fit. Why won’t the company exchange it for her?
Read more “No exchange allowed from Armani Exchange — can you help?”
Problem Solved
Problem Solved is a weekly Q&A column that fixes consumer problems.
It features authentic reader cases and practical solutions, ranging from broken kitchen appliances to fraudulent online purchases. Problem Solved repairs the problem and offers advice for how to avoid trouble the next time you make a purchase.
By the way, I’ve summarized all my best troubleshooting advice in this story on fixing any consumer problem.
If you still need help with a travel problem, please send me a few details. I’ll do my best to assist you.
Here are the latest stories:
Can I get a refund for my broken NordicTrack?
When the console on Suzanne Kailey’s NordicTrack stops working, the company tries to fix it. But it can’t. Is a refund in order for her broken NordicTrack?
Read more “Can I get a refund for my broken NordicTrack?”
How can I get Acura to honor its warranty?
What’s wrong with Robin Hogue’s Acura TLX? And why won’t Acura honor her warranty repairs?
Read more “How can I get Acura to honor its warranty?”
Can I get a refund for my wedding rental?
The COVID-19 outbreak cancels Mike Feehrer’s wedding. But Relics Rental, a wedding rental business, wants to keep the $3,534 he paid. Can it do that?
Read more “Can I get a refund for my wedding rental?”
Can I get a refund for my CFA exam fees?
The Chartered Financial Analyst (CFA) exam Nikita Kejriwal was supposed to take has been canceled. Can she get a refund for her CFA exam fee?
Read more “Can I get a refund for my CFA exam fees?”