Benedict Valenti’s wife’s luggage is lost — and then found — by Iberia Airlines. In the interim, she buys $495 worth of clothing and toiletries. Why is the airline balking at reimbursing her?
Read more “An Iberia lost luggage problem — where’s their compensation?”
When Alitalia loses Jeffrey Reed’s luggage, it promises to pay him $1,579. But four months later, he’s still waiting.
Read more “Alitalia lost his luggage, and now it won’t pay”
After Vivian Pisano experiences a 10-hour Greyhound bus delay, the motorcoach operator leaves her waiting for a refund. It’s been weeks since her bus trip to nowhere. Maybe it’s time to call a consumer advocate.
Read more “Can I get a refund after a Greyhound bus delay?”
Erin Vuono just wants an Air India flight refund. Her online travel agent, Travelocity, can’t help her. Can this consumer advocate help?
Read more “Travelocity can’t help me with my Air India flight refund. Can you?”
When Jet Airways cancels Ariel Reyes’ flight from Paris to Mumbai, the airline offers $1,360 under EC 261, the European airline consumer protection regulation. But two months later, Reyes is still waiting.
Read more “After a Jet Airways cancellation, where’s my compensation?”