How much is a flight schedule change worth? If you said $440, then maybe you’re familiar with Dineen and Ray Ebert’s case against Affordable Travel, a travel agency they recently used to book flights from Venice, Italy, to Dubrovnik, Croatia.
As is so often the case, the airline changed its flight schedule, with a new flight departing 90 minutes earlier. Although Affordable Travel had nothing to do with the change, it offered to help the Eberts with $200 each in compensation, plus reimbursement for their seat selection fees.
Read more “She agreed to the flight schedule change. Now she wants a refund”
If you like crowds, personalized travel experiences or talking to machines, then you’re going to love traveling in 2019. That’s because “overtourism,” personalization and artificial intelligence rank among the top travel trends of the new year, experts say. And, as in years past, you’ll also pay more to get where you’re going.
The roads, skies and railways will be filled to the point of gridlock, warns Mahmood Khan, a professor in Virginia Tech’s Department of Hospitality and Tourism Management. Higher demand promises to make 2019 one of the busiest travel years on record.
Read more “What’s next? Here are the top travel trends for 2019”
Honesty. Respect. And a little space. That’s all travelers want in 2019. Are they asking for too much?
How did I arrive at this 2019 wish list for travelers? I asked. You said you’d like the industry to tell you the truth about its prices and fees. You want employees to treat you with respect, no matter how much you paid for your ticket or the color of your credit card. And you said you’re done with being cramped.
Read more “2019 wish list for travelers: Honesty, respect and a little space”
Thinking about family travel in 2019? Same here. I haven’t had time to catch my breath from last year, but here I am, ready for more.
My family and I traveled nonstop in 2018, and this year is shaping up to be even busier. We had some ups and downs last year. But my pain is your gain: I have travel tips for you if you’re thinking of taking your family somewhere — and a preview of what to expect from my family in 2019. Read more “Family travel in 2019: Where to go and what to do”
Silvia Restelli picks up a car from Dollar rental in Frankfurt. But when she arrives in Germany, her $213 bill becomes $723, thanks to two mandatory insurance charges. Are those legit, or can she ask for a refund?
Read more “If insurance on my Dollar rental is optional, then what’s this bill?”